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Declaración de protección de datos

Thank you for your interest in our website. With our data protection declaration we inform you in detail about the handling of your data.

§ 1 Information on the collection of personal data

Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses and your user behaviour.

The responsible party pursuant to Art. 4 (7) of the EU General Data Protection Regulation (DSGVO) is DMO Deutsche Modellsportorganisation GmbH & Co. KG, represented by DMO Deutsche Modellsportorganisation Verwaltungs-GmbH, which is represented by its managing director Andrea Dörpelkus, Uellendahl 71a, 42109 Wuppertal (see also our imprint).

3. if you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking, deletion or rectification of data as well as revocation of consent given, please contact our responsible person in accordance with Art. 4 Para. 7 of the EU General Data Protection Regulation (DSGVO). For contact details, please refer to § 1 clause 2 of this data protection declaration.

§ 2 Your rights

You have the following rights with respect to the personal data concerning you:

1. right of access (Art. 15 DSGVO): You have the right of access to the personal data concerning you. You can contact us for information at any time. In the case of a request for information that is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.

2. right to rectification or erasure (Art. 16 and Art. 17 DSGVO): You have a right to rectification or deletion of your personal data to the extent you are entitled to do so by law. We delete personal data in principle only when there is no need for further storage. A requirement may exist in particular if the personal data is still needed to fulfill contractual services, to check and grant or defend against warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion only comes into consideration after the expiry of the respective retention obligation.

3. right to restriction of processing (Art. 18 DSGVO): You have a right to restrict the processing of your personal data, insofar as you are entitled to this by law.

4. right to information (Art. 19 DSGVO): If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the personal data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients vis-à-vis the controller.

5. right to data portability (Art. 20 DSGVO): You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this personal data to another controller without hindrance by the controller to whom the personal data was provided, to the extent that you are entitled to do so by law.

6. object to the processing of your personal data (Art. 21 DSGVO): 

a) If you have given your consent to the processing of your personal data, you may revoke this consent at any time. The processing of your personal data until your revocation, however, remains effective.

b) Insofar as we process personal data as shown in this data protection declaration in order to safeguard our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If your personal data is processed for purposes of advertising and data analysis, you may exercise this right at any time. Insofar as processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for the specified purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

c) You can notify us of your objection using the contact details in § 1.

7. right of complaint to the supervisory authority: you also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that our processing of personal data relating to you infringes the GDPR. The supervisory authority to which the complaint is submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

 

§ 3 Scope of data collection and data storage for purely informational use

In the case of purely informational use of our website, i.e. when you do not send us any information, we do not collect any personal data with the exception of the data that your browser transmits to us to enable you to visit our website. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security: IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, the website from which the request came, browser, operating system and its interface and the language and version of the browser software. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. This data is evaluated by us exclusively to improve our services and does not allow us to draw any conclusions about your person. An evaluation of the data for marketing purposes does not take place in this context. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of our website, this is the case when the respective session has ended. In the case of storage of data in log files, this is the case after one month at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

 

§ 4 Cookie banner

We use a cookie banner on our website to inform you about the technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO to comply with our legal obligation under Art. 7 para. 1 DSGVO to be able to prove your consent to the processing of your personal data to which we are subject.

2. after you have given your consent, within the cookie banner on our website, your browser stores our "cookie banner" cookie, which contains the information about your consents, date and time of consent. You can freely adjust your settings and consent at any time via the cookie settings on our website. 3.

Your personal data will be deleted after twelve months, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

 

§ 5 Cookies

In order to make visiting our website more attractive, to enable the use of certain functions and to display suitable products, we use so-called cookies on the various pages in addition to the data mentioned above. This serves to protect our legitimate interests in an optimised presentation of our offer, which are outweighed by our interests. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). When you access our website, you will be informed about the use of cookies for analysis purposes and asked for your consent to the processing of personal data used in this context. In this context, a reference to this data protection declaration is also made. The legal basis for the processing of data using cookies for analysis purposes is Art. 6 para. 1 lit. A DSGVO if the user has given his or her consent in this regard. Otherwise, the legal basis for the use of technically necessary cookies is Art. 6 para. 1 sentence 1 lit. f DSGVO. The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. If you do not accept cookies, the functionality of our website may be limited.

§ 6 Information Collection, processing, use and disclosure of personal data

In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you will usually have to provide further personal data which we use to provide the respective service and for which the aforementioned data processing principles apply.

1. contacting us by e-mail or via our contact form

When you contact us by e-mail or via the contact form on our website, the e-mail address you provide and - if you provide it voluntarily - your last name, first name, your message and the file you sent with the form will be stored by us in order to answer your questions and messages. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data provided. The other personal data processed during the submission process and voluntarily provided in the contact form serve to prevent misuse of the form(s) and to ensure the security of our information technology systems. The legal basis for the processing of data transmitted in the course of sending an e-mail or via the contact form is Art. 6 (1) lit. f DSGVO. If the e-mail contact or the contact via the contact form aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. The mandatory information required to answer your questions and messages is marked separately, all other information is voluntary. The data will be deleted or we will restrict processing if there are legal retention obligations as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of 7 days at the latest.

2. data processing by external service providers

In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored. Within the framework of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. This service provider is located within a country of the European Union or the European Economic Area. All data collected in the course of using this website or in the forms provided as described in this privacy policy are processed on its servers. The legal basis for this is Art. 6 para. 1 p. 1 lit. b DSGVO. Processing on other servers only takes place within the framework explained in this data protection declaration.

3 Use of the online application forms on our website

When you use the online application forms on our website, we do not yet process the data and information you enter in the forms. Only then, when you send them via the contact form on our website or by e-mail, do we process your data as in accordance with § 5 number 1 of this data protection declaration. The legal basis for the processing of data transmitted in the course of sending an e-mail or via the contact form is Art. 6 (1) lit. f DSGVO. If the e-mail contact or the contact via the contact form aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. The mandatory information required to answer your questions and messages is marked separately, all other information is voluntary. The data will be deleted or we will restrict processing if there are legal retention obligations as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of 7 days at the latest.

4. Customer portal

a) We provide our customers with our customer portal on our website. For this personal area you will receive your user ID (e-mail address or contract number) and a password from us to log in. If you are logging in for the first time or have forgotten your password, please click on "Reset password". A link will then be sent to the e-mail address you provided to us with further instructions on how to reset your password.

b) In the customer portal you have the possibility to view, print and download your invoices, your contract documents and your insurance certificate. It is not possible to change the stored data.

c) We process the data you provide during registration to activate the customer account stored in the customer portal and to fulfill the contract with you, since all communication regarding the contract between you and us, including the transmission of documents, invoices, important notices (such as price adjustment letters, etc.) is carried out exclusively via our customer portal (online member area), by making the documents available there (Art. 6 para. 1 b) DSGVO). If no customer account is stored for you, we cannot activate a customer account for you in the customer portal.

d) Every log-in and attempt to log-in to the customer account is logged (IP address, time of calling customer account, transmitted cookies, the requested website URL, as well as the URL of the website from which the file was requested, the stored cookies, the status of access (file transferred, file not found, etc.), date and time of retrieval, amount of data transferred during the connection, type and version of the browser used, language used, destination of an automatic browser forwarding ). The logging serves to identify and eliminate technical faults and, if there are concrete technical indications, also for the purposes of abuse detection and prevention (Art. 6 para. 1 f) DSGVO).

e) Your customer account will be deleted 90 days after termination of the contractual relationship with us. The data that can be accessed in the customer account will be processed and deleted in accordance with your contract with us. The customer account call logs will be deleted 7 days after creation.

f) Please log out after each use of the customer account, e.g. to prevent unwanted data changes by subsequent users of your browser.

 

§ 7 Data security

We maintain up-to-date technical measures to ensure data security, in particular to protect your personal data from risks during data transmission and from third parties gaining knowledge. These are adapted to the current state of the art. Your personal data is transmitted over the Internet in encrypted form using SSL encryption, particularly during the ordering process. We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. If you have a customer account, access to your customer account is only possible after entering your e-mail address and your personal password. You should therefore always treat your access information confidentially, not pass it on and close the browser window when you have finished communicating with us. This applies in particular if you use the computer together with other persons.

 

§ 8 Use of Matomo

On this website we use the web analytics service Matomo to analyze and review the use of our website. The statistics obtained enable us to improve our offer and to make it more interesting for you as a user. 2.

2. cookies are used for this purpose (see § 5). The information generated by the cookie about the use of our website is transmitted to our server and summarized in pseudonymous usage profiles and stored on our server. We use the information to evaluate the use of the website and to enable us to design our website in line with requirements. We do not pass this information on to third parties. 

In no case will the IP address be linked to other data concerning the user. The IP addresses are anonymized so that an assignment is not possible (IP masking).

4. the legal basis for the use of Matomo is Art. 6 para. 1 p. 1 lit. a DSGVO.

5. the cookies have a maximum storage period of 13 months.

6. for more information on Matomo and data protection, please also visit the website: matomo.org/privacy-policy/.

7. preventing the use of Matomo is possible by unchecking the following box, thus enabling the opt-out plug-in:

In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will have the effect that the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again.

8. the Matomo program is an open source project. Information from the third-party provider on data protection is available at matomo.org/privacy-policy/.

 

 

§ 9 Objection or revocation to the processing of your data

1 If you have given your consent to the processing of your data, you may revoke this consent at any time. Such revocation will affect the permissibility of the processing of your personal data after you have expressed it to us. 2.

2. insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the fulfilment of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing. 3.

You can, of course, object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the contact details given in § 1.

 

 

Status: September 2022